A buyer is getting an error message when he tries to run an un-passworded Activ file - 'cannot find C./DOCUME~1/Tim/LOCALS~1/Temp/e/ 'etc. The first page (index) opens, but when he tries to navigate by the toolbar to the next page, it 'cannot find' and asks him to check the path or internet address is correct. On my request he's cleared out his Temp folder and rebooted, but he still gets the message. Why?
Posted on: 12:42 am on December 16, 2006
RiffRaff
No takers, huh?! Just to emphasise the point - this was a non-passworded book done in Activ. I'd even accept stabs-in-the-dark as to why! (Oh - and Merry Christmas to you all!)
Posted on: 3:46 pm on December 21, 2006
Storyman
Are ALL FILES in the Source folder? And only in the Source folder?
Posted on: 8:13 pm on December 21, 2006
RiffRaff
Ah...evening, Storyman! Yes - all files in one folder only. The book runs fine on my PC (and others) so it's obviously some setup/setting on his.... in other words, it's definitely not the book at fault....
Posted on: 9:26 pm on December 21, 2006
Storyman
Recently I updated to a 2007 version of an Internet Security program and noticed odd behaviors with a couple of programs. The only way to stop the strange behavior was to close the program. It became such a problem that I uninstalled the software firewall (still prefer the router's firewall).
See if there are any software type firewalls installed.
(Edited by Storyman at 12:22 am on Dec. 23, 2006)
Posted on: 8:08 am on December 23, 2006
RiffRaff
Ta, Storyman - yes, it's a worthwhile an idea as anything else that's crossed my mind - I'll ask the fellow concerned. Incidentally, I know this IE7 thing has raised its head before and was 'cleared' for use with Activ books, but there are now so many different beta copies around, I'm getting more than the occasional comment about error messages that would-be book viewers are getting. The main culprit is "Navigation to the web page is canceled' (sic). I far as I can work out, it's due to the newest MS security settings. So far, the only solution I've come across (and note this has worked in most cases, but not all) is to go to Tools->Internet Options->Advanced and down to the "Security" section. There is a checkbox to always allow Active Content from your local machine.
Posted on: 3:05 pm on December 23, 2006
tannersebooks
I had the same problem. It was due to firewall complications.
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